Azure Bet Privacy Policy — Your Data, Our Responsibility

Azure Bet (azurebet.ws) is a licensed online betting platform serving Bangladesh and international markets. We take the privacy of our users seriously and are committed to protecting their personal information.

This Privacy Policy explains in detail what information Azure Bet collects, why it is collected, how it is used, and the steps we take to keep it secure. Please read this policy carefully before using our services.

Azure Bet collects various types of information to deliver its services. Below is a clear breakdown of what data is collected and when.

• The information you provide at registration must be accurate and belong to you.
• Information required for payment processing is stored in encrypted form.
• Automatically collected data (cookies, log data) is used solely to improve our services.
• We do not store any sensitive financial information such as card numbers or PINs.

Azure Bet uses collected data only for specific, lawful purposes. We never use your information for anything beyond what is necessary.

• Account Management: To create, manage, and secure your account.
• Identity Verification: To verify your identity during the KYC process.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your issues as quickly as possible.
• Fraud Prevention: To detect and prevent illegal activity.
• Service Improvement: To improve and enhance your platform experience.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Promotional Communications (Optional): To send you offers only with your consent.

Azure Bet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help make the site easier to use.

• Essential Cookies: Essential for login sessions, language preferences, and similar functionality.
• Functional Cookies: Remembers your preferences so you don't have to set them every time.
• Analytics Cookies: Helps us understand site usage statistics — without revealing your identity.
• You can manage or disable cookies at any time through your browser settings.
• Disabling cookies may cause some features of the site to not function properly.

Azure Bet never sells your personal data. However, we may need to share limited information with trusted partners in order to deliver our services.

• Payment Providers: bKash, Nagad, Rocket, and others — used solely to process transactions.
• Identity Verification Agencies: Regulated data for the KYC process.
• IT Service Providers: Server & security services — governed by strict confidentiality agreements.
• Legal Authorities: Only when required by a court order or government directive.

Azure Bet upholds the highest industry standards to protect your data, with strict security measures in place at both the technical and administrative levels.

• SSL 256-bit Encryption: All data transfers are fully encrypted.
• Firewall Protection: Advanced firewall active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Secure, encrypted backup systems remain active at all times.

In the event of a security breach, Azure Bet will promptly notify affected users and take all necessary action.

As an Azure Bet user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

• Right to Know: You can request to see what personal information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data in certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Object: You may object to the processing of your data in certain circumstances.

Azure Bet is strictly for users aged 18 and above. We never knowingly collect personal information from anyone under 18.

• Age is verified at registration by checking your date of birth.
• If a user is identified as under 18, their account will be suspended immediately.
• If parents discover that their child has opened an account, please notify us immediately.

Azure Bet does not retain your data longer than required. The retention periods for different types of data are outlined below.

• Account Information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction History: Minimum 5 years (as required by financial regulations).
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Up to 1 year or until the browser is closed.
• Support Conversations: 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.

Azure Bet may update this Privacy Policy as needed. We will notify you before any significant changes take effect.

• For significant changes, a notice will be sent to your registered email address.
• A notification of any changes will be displayed when you log in to the platform.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• The date of the latest update will always be shown at the top of this page.

If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to reach out. Our privacy team is always ready to help.

• Email: privacy@azurebet.ws — for any privacy-related matters.
• Support Email: support@azurebet.ws — for general inquiries and complaints.
• Live Chat: You can chat with us in Bangla on the platform 24/7.
• We will respond to all complaints within 7 business days of submission.